Gift Wallet Usage Trends in China (WeChat)
Preliminary Statistics
| Metric | Value / Trend |
|---|---|
| Percentage of retail brands deploying e-gift cards on Mini Programs | >85% (2023) |
| Revenue from gift cards during Lunar New Year 2024 | +42% compared to 2023 |
| Percentage of Chinese users who have received/sent gifts via WeChat | 76% (ages 18–45) |
| Average value of 1 gift card | 100–300 CNY (~330k–1 million VND) |
| Gift card usage rate within 30 days | 89% |
| Top industries using gift wallets the most | F&B (32%), Cosmetics (25%), Fashion (18%), Electronics (12%) |
Notable Trends (2023–2024)
Personalized Gift Experiences
- 68% of users proactively choose themed gift card designs (Lunar New Year, birthdays, Valentine's Day, Mid-Autumn Festival...).
- Brands are not just giving "money" but also giving emotions through images, wishes, and animated effects.
Helps increase gift open rates & brand recall levels.
Social Gifting – Gifts Spreading Through Social Networks
- Sending gifts via WeChat Chat increased 55% compared to 2022.
- Thanks to deep links + vivid animations, recipients only need to tap once and the gift automatically enters their wallet.
Turns gift-giving behavior into a natural viral channel, significantly reducing CAC costs.
Integration with Loyalty Programs
- 70% of major brands integrate gift wallets with:
- Points reward systems
- Membership tiers (VIP, Gold, Platinum...)
- Cashback in the form of gifts
Creates a retention loop: Buy → Receive Gift → Return → Buy More.
Corporate Gifting – Business Gifts
-
Businesses use Mini Programs to:
- Send Lunar New Year gifts
- Holiday bonuses
- Customer appreciation
-
Increased 30% compared to 2022 thanks to:
- Centralized management
- Custom brand design
- Usage rate tracking
Expanding into the B2B / B2B2C segment with great potential.
Insights
Insight
The gift wallet is no longer a "secondary benefit" or support feature — it has become a core marketing channel in the digital ecosystem of Chinese brands.
With the ability to combine emotions – social – data – payments, it simultaneously addresses 3 objectives:
- Attract new customers
- Convert shopping behavior
- Retain & stimulate repeat purchases